Refund policy
Return & Exchange Policy – The BlBA
At The BlBA, we strive to deliver the best quality products. If something isn’t right, we’re here to assist you.
📦 No Return Policy
Please note that we do not accept returns under any circumstances. All purchases made on our website are final.
🔄 Exchange Policy (3 Days Only)
We offer a 3-day exchange policy, which means you must contact us within 3 days of receiving your order to request an exchange.
To be eligible for an exchange:
- The item must be unused, unworn, and in its original condition
- Tags and invoice must be intact
- You must provide proof of unboxing, along with clear evidence of:
- Damage
- Missing item(s)
- Wrong product received
📩 How to Request an Exchange
To initiate an exchange, contact us at:
Email: support.customer890@gmail.com
Please include:
- Order details
- Proof of purchase
- Unboxing video/images showing the issue
⚠️ Requests without proper proof or after 3 days of delivery will not be accepted.
🚫 Non-Eligible Cases
We do not offer exchanges in the following cases:
- Change of mind
- Size or preference issues
- Minor color variations due to screen differences
📦 Damaged / Missing / Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 3 days with proper proof so we can review and assist you.
💬 Need Help?
For any questions or concerns, feel free to reach out at:
support.customer890@gmail.com